Privacy Policy
Important information about privacy, terms, and return-related policies.
Policy Information
Privacy Policy for Ragava Goutham Designs
(Last Updated: April 2026)
Welcome to Ragava Goutham Design Studio (ragavagoutham.com). We value your privacy and are committed to protecting your personal data in accordance with modern digital standards.
1. Information We Collect
- Personal Information: We collect details such as your name, email address, phone number, and billing information when you register or purchase credits.
- Transaction Data: We maintain a record of your credit balance, purchase history, and product downloads (PSD files/designs).
- Log Data: We collect information sent by your browser, including IP address, browser type, and pages visited.
2. How We Use Your Information
- To manage your account and track your Credit Balance.
- To process orders and provide instant digital downloads.
- To send important updates via email or WhatsApp regarding your account, downloads, or new design launches.
- To improve our website’s user experience and customer service.
3. Cookies & Tracking Technologies
We use cookies to enhance your experience and understand site usage. You can manage your preferences through our Cookie Consent banner:
- Essential Cookies: Required for technical site functionality and secure login.
- Analytics Cookies: We use Google Analytics to understand user behavior and improve our service.
- Marketing & Advertising Cookies: These help us deliver personalized offers and relevant advertisements based on your interests.
4. Data Security & Payments
- Your data and credit balances are stored securely using industry-standard encryption.
- We do not store your credit card or net banking details. All payments are processed through secured third-party payment gateways.
5. Digital Products & Refunds
Since we provide digital assets (PSD files), a transaction is considered final once a credit is deducted and a download is triggered. Please refer to our Refund Policy for specific cases.
6. Third-Party Disclosure
We do not sell or trade your personal information. We only share data with trusted third parties (like payment processors or analytics providers) who assist us in operating our website.
7. Contact Us
For any questions regarding this policy, please reach out to us:
- Website: ragavagoutham.com
- Location: Tiruvannamalai, Tamil Nadu